Advantages of an IP Telephone System
Statistics show enterprises that have moved towards IP and VoIP systems could save up to 90% of their budget for communications. Without a doubt, these cutting-edge telephony systems are the prevailing standard for data transmission these days.
As the market share and usefulness of POTS, or Plain Old Telephone Service, spirals down, you can position your company ahead of the curve by learning the following advantages that come with an IP telephony system:With the market share and helpfulness of POTS, or Plain Old Telephone Service, continuing to decline, you can put your company in front of the competition by discovering the following benefits of IP telephony:While the market share and practicability of POTS, or Plain Old Telephone Service, goes on a downtrend, you can position your company on top by uncovering the following gains of using an IP telephony system:
Phones as a Service (PaaS)
As opposed to POTS based PBX, which is hardwired, IP telephony systems are fundamentally SaaS (Software as a Service) deployments. This lets you incorporate your phone system with integrated email, customer databases, SMS operations and many other business applications. IP technology increases the efficiency of employee and customer interactions, as well as improves business outcomes and customer satisfaction.
Mobile Ability and Scalability
Rather than installing many physical phone systems, you can simply use your system’s web interface to add more lines. Not needing any telephone hardware, your remote offices can go completely mobile in less than a minute. This makes scalability almost perpetual.
Current Infrastructure Integration
IP telephone systems can handily integrate with current legacy systems and hardware as well, such as alarms, credit card readers, etc. With IP systems, nearly everything stays the same while your most vital business processes get a boost in terms of functionality and productivity.
Transmission of Multimedia Content
IP telephone systems have beyond voice-to-voice connections to offer. These systems are actually capable of facilitating video calls and conference calls, or practically any virtual meeting that requires simultaneous audio and video streaming. With a comprehensive IP telephone system, software and hardware redundancy is eliminated by putting everything into a single solution.
Good Data, Great Bandwidth
According to research, 35% to 50% of a phone conversation is silence. This eats up valuable bandwidth that other units of business units can utilize. With modern IP systems, however, VAD, or voice activation detection, can be used to compress silent data and save bandwidth.
Substantially Lower Costs
In the end, moving up to an IP telephony system comes down to minimized costs. If you want to avoid the responsibility of installing and maintaining such a system, you can rely on your provider’s in-house engineers or a business partner. Furthermore, you don’t need proprietary hardware or feature updates for this solution either. And, with SIP (session initiation protocol) trunking, there is no need to pay for unused data. Lastly, for long-distance and international phone calls, the price will be drastically less than what you would have to shell out using POTS.